User account

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Login Help

We do not manage your password.

To request a new password, you'll need to know your username or the email that you use with TRaCK.

  • Your username is your normal form of your name, eg: Ruth OConnor
  • You can alternatively enter your email

If the system finds a match for your username or email, it will send you a 1-time login. When you use this login, you should immediately Edit your account details and re-set your password.

Further assistance

The system is quite robust and functions well on almost all browsers and operating systems. If you are having a technical problem, chances are that it is something related to your local conditions. It would be best to get local assistance as we are not able to provide personal computer support.

If you require any other form of assistance, please contact us and be as clear as possible with the details of your problem. We will make every effort to assist.

 

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